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Frequently Asked Questions
 
1 . What is iZZi? 
Answer : iZZi is a mobile wireless broadband service.  
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2 . What is iBurst technology?  
Answer : Please click here  
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3 . What is the connection speed for iZZi? 
Answer : iZZi offers a download speed of up to 1,061kbps per subscriber and upload speed of up to 346kbps. The 2Mbps solution is in the pipeline.  
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4 . Does iZZi provide international roaming? 
Answer : Currently, this plan is in the pipeline. 
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5 . Do I need to have a telephone/fixed line in order to go online with iZZi? 
Answer : No, iZZi is a wireless mobile broadband service. 
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6 . What will happen if the service expiry date is overlooked? 
Answer : The user is given a grace period of 7 days.  
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7 . How long is the warranty period for User Terminal (UT)? 
Answer : It is a 12-month warranty.  
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8 . Where are the service coverage areas?  
Answer : Please click here to find out about the coverage area.  
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9 . Is there a limit to the number of times for purchasing an iZZi package? 
Answer : No. It depends on the individual's needs.  
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10 . Can I use iZZi while travelling in my car?  
Answer : Yes, you can. It enables you to connect to the Internet even at the speed of 100km/hr.  
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11 . Can I use my own iZZi account while using my friend's User Terminal (UT)? 
Answer : Yes, you can.  
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